Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 860-621-9313 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

- Showroom appointments are required. Please call (860) 621-9313 to schedule -

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  • Hearth And Fireplace Product Service Request

    Please fill out this form to the best of your ability to allow someone from our service or sales team to review and setup your service order. We will give you a call back within one business day to schedule your call.If you need immediate assistance please call us at (860)621-9313
  • If your fireplace product is gas, please let us know what type below.  

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